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Free or reduced fee legal help might be available for those that qualify. Click below or call 866-637-5341 to check eligibility.
Looking for court forms or information about representing yourself in a court case? Visit AzCourtHelp:
ARIZONA CIVIL LEGAL NEEDS COMMUNITY SURVEY
Civil legal organizations in Arizona are seeking your input to increase their ability to meet the civil legal needs of Arizona's lower income residents. Please complete this survey to assist in improving civil legal services in Arizona.
Civil legal organizations in Arizona are seeking your input to increase their ability to meet the civil legal needs of Arizona's lower income residents. Please complete this survey to assist in improving civil legal services in Arizona.
Arizona Legal Needs Survey Need Court Help? Need Court info?This article provides an overview of some of the rules and regulations that apply to rented apartments and condos and houses in Arizona. Rented apartments and condos and houses are governed by the Arizona Residential Landlord And Tenant Act (A.R.S. Title 33 Chapter 10) and all references cited are to the applicable portion of the Arizona Revised Statutes (A.R.S.).
These rules and regulations do not apply to rented mobile homes and rented mobile home spaces within mobile home parks in Arizona. Rented mobile homes and rented mobile home spaces within mobile home parks are governed by the Arizona Mobile Home Parks Residential Landlord and Tenant Act (A.R.S. Title 33 Chapter 11), which is covered in a separate article on this website.
The purpose of the Arizona Residential Landlord and Tenant Act is to clarify the rights and obligations of landlords and tenants and to encourage both landlords and tenants to ensure that quality rental housing remains available to all Arizonans (A.R.S. § 33-1302). It is important to note that every right and obligation described in the Act imposes an obligation of “good faith” on both landlords and tenants (A.R.S. § 33-1311), which means that if and when disputes arise, both sides must treat the other honestly and fairly.
An electronic version of the Arizona Residential Landlord And Tenant Act may be accessed here: https://housing.az.gov/arizona-residential-landlord-tenant-act
How tenants can protect their rights
IMPORTANT: As long as the provisions of a rental agreement do not violate the Act (or any other applicable laws), tenants generally are required to comply with them. This is why it is very important for tenants to read and review their rental agreements carefully before they sign them. Rental agreements are a kind of contract, so tenants should know exactly what they are agreeing to before they make a commitment in writing.
It also is crucial for tenants to keep in mind that tenants have a duty to pay rent and to pay that rent on time (A.R.S. § 330-1314). When tenants fail to pay their rent on time, their landlords often start eviction actions. There is no provision in Arizona law that allows a tenant to withhold rent because the landlord is being disagreeable or because a landlord broke oral promises to a tenant. Except as is explained below, a tenant may not withhold rent.
The most effective way for tenants to protect their rights is by making and keeping copies (having proof) of all payments and notices/requests/promises exchanged between them and their landlords. Tenants are strongly advised to require their landlords to put all landlord/tenant agreements in a writing signed and dated by the landlord. It is also recommended that tenants take photos and/or video of the condition of the rental unit and (especially if a dispute seems likely) have people come over to serve as witnesses both when they move in and when they move out as well as immediately if and when any problem arises.
All notices sent to a landlord must (1) be in writing (and signed and dated) and (2) either delivered by hand (in person) or sent by registered or certified mail. This way the tenant has evidence when and that the letter was sent (in case the landlord denies it).
A security deposit is a sum of money that landlords are permitted to charge their tenants at the beginning of a lease or rental agreement in order to ensure that if a tenant causes any damage to the rental unit beyond ordinary wear and tear or moves out without first paying all of the rent that the tenant owes, the landlord will have the money to cover those losses.
Given that one of the major purposes of a security deposit is to ensure that a landlord has the money to cover the cost to repair any damage to the rental unit caused by a tenant, it is strongly recommended that both tenants and landlords take photos and/or video of the rental unit showing its condition both when the tenant moves in and the tenant moves out. A tenant who is vacating a rental unit may also wish to have a friend drop by to witness the condition of the unit first-hand.
Under Arizona law (A.R.S. §33-1321), landlords may ask for a security deposit up to an amount that is equal to 1 + ½ month’s rent. Landlords may not ask for more than this. (So, for example, if the monthly rent is $1,000, then the most that a landlord may charge as a security deposit is $1,500, which is one month’s rent ($1,000) plus one-half of one month’s rent ($500).)
For more information about security deposits (including permitted deductions and the recovery process), please see the separate article on this website entitled “Security Deposits”: [link to article here]. You will be given the opportunity to buy champix during the consultation process for your convenience. In the event that the doctor does not approve Champix treatment, you will not be charged for the medication that you have pre-selected.
In addition to paying their rent in full and on time, tenants are required under Arizona law (A.R.S. § 33-1341) to do the following:
1. Comply with all applicable building codes
2. Keep the premises clean and safe
3. Remove and properly dispose of all trash
4. Keep all plumbing fixtures clean
5. Use electrical, plumbing, heating, and air-conditioning appliances and systems in a reasonable manner
6. Not deliberately or negligently damage the property or allow someone else to do so
7. Conduct themselves (and ensure that others conduct themselves) in a manner that will not disturb their neighbors’ peaceful enjoyment of the premises
8. Promptly notify the landlord of required repairs or other action
9. Unless otherwise agreed, use the premises as a residence only (A.R.S. § 33-1344).
Landlord access to a dwelling
A tenant may not unreasonably deny permission to the landlord to enter the premises in order to inspect it or make repairs. In the case of an emergency, the landlord may enter the premises without the permission of the tenant. Under ordinary circumstances, however, the landlord must give the tenant at least 2 days notice that the landlord will be entering the premises and may only do so at reasonable times. If the tenant notifies the landlord of a service or maintenance request, then that notice from the tenant is considered to be a granting of permission by the tenant for the landlord to enter the premises (A.R.S. § 33-1343).
Landlords are prohibited from entering into rental agreements with tenants for dwellings that they know to be infested with bedbugs. Tenants are prohibited from moving materials that they know to be infested with bed bugs into a dwelling. A tenant who discovers that a dwelling is infested with bed bugs must immediately inform the landlord. (A.R.S. § 33-1319).
Landlords are required under Arizona law to do the following:
1. Provide the tenant with the name and address of the property’s owner and manager (A.R.S. § 33-1322)
2. If there is a written rental agreement: provide the tenant with a signed copy of the fully completed agreement (blank spaces are not permitted) and have the tenant sign and deliver to the landlord an identical copy of the agreement within a reasonable time (A.R.S. § 33-1322)
3. Maintain the residence (A.R.S. § 33-1324):
(i) Comply with all applicable building codes
(ii) Make all repairs and do whatever else may be necessary to ensure that the premises are and remain in a “fit and habitable” condition
(iii) Keep common areas clean and safe
(iv) Maintain in good and safe working order all electrical, plumbing, sanitary, ventilation, heating, and air-conditioning systems and equipment (including elevators)
(v) Provide for the proper removal of trash
(vi) Supply running water and reasonable amounts of hot water at all times as well as reasonable heat and reasonable air-conditioning or cooling where such units are installed and offered, when required by seasonal weather conditions, except where the building that includes the dwelling unit is not required by law to be equipped for that purpose or the dwelling unit is so constructed that heat, air-conditioning, cooling or hot water is generated by an installation within the exclusive control of the tenant and supplied by a direct public utility connection
Tenant options if/when the landlord fails to comply
Material noncompliance by the landlord
If a landlord fails to comply with the landlord’s obligations under the rental agreement (whether by not doing something that the landlord should do or by doing something that the landlord should not do), then the tenant may deliver to the landlord written notice identifying the problem and stating that if the problem is not fixed within 10 days after the landlord receives this notice then the rental agreement will terminate. If a landlord fails to comply with the landlord’s obligations in way that affects or threatens to affect the health and safety of the tenant, then the tenant may deliver to the landlord written notice identifying the problem and stating that if the problem is not fixed within 5 days after the landlord receives this notice then the rental agreement will terminate (A.R.S. § 33-1361).
Exceptions (the rental agreement will not terminate if):
(i) the landlord is able to fix the problem either by making repairs or paying damages to the tenant before the date specified in the written notice; or
(ii) the tenant him/herself (or anyone else on the premises with the permission of the tenant) deliberately or negligently caused the problem in the first place
Self-help for minor defects by the tenant
If a landlord fails to fix the problem within the specified period of time – and the problem can be fixed either for less than $300 or an amount equal to one-half of the monthly rent (whichever is greater) – then the tenant also has the option of notifying the landlord of the tenant’s intention to fix the problem him/herself at the landlord’s expense. If the landlord receives written notice of the tenant’s intention to fix the problem, and still does nothing – either after 10 days if the problem is not too serious or as soon as necessary in the case of an emergency – then the tenant may have the work done by a licensed contractor and, after submitting the bill (including an itemized statement of the work completed) to the landlord, deduct from his rent the actual and reasonable cost of the work from the tenant’s next rent payment (A.R.S. § 33-1363).
Exceptions (the tenant may not charge repairs to the landlord if):
(i) the tenant him/herself (or anyone else on the premises with the permission of the tenant) deliberately or negligently caused the problem in the first place; or
(ii) the problem does not constitute a breach of the “fit and habitable” condition of the premises
Failure by the landlord to supply essential services
If a landlord fails to supply running water, gas and/or electrical service, or fails to provide reasonable amounts of hot water, heat, cooling, or air-conditioning (where such units are installed and offered), or any other essential service, then the tenant may provide written notice to the landlord identifying the problem and informing the landlord that he/she is in breach of the rental agreement (A.R.S. § 33-1364). If, after what the law describes only as “a reasonable period of time,” the landlord still has not restored the essential service, then the tenant has three options:
Option One: The tenant may arrange for the required utilities on her/his own and deduct the cost of those utilities from the tenant’s next monthly rent payment. (With the utility company’s approval, a tenant group or group of tenants also may pay a landlord’s delinquent utility bill and deduct that amount from their rent.)
Option Two: The tenant may file a claim in court to recover damages based on the decreased fair rental value of the dwelling.
Option Three: The tenant may find “reasonable substitute housing” (an inexpensive motel, for example) until the landlord restores the essential service. What this means is that when the tenant pays his/her rent for the following month, the tenant may pay a “prorated” amount. (So, for example, if the monthly rent is $900 (or $30/day), and the tenant is forced to stay in a motel for 5 days, then the tenant may reduce the next month’s rent payment by $150.) If the cost of this substitute housing exceeds the amount of the tenant’s rent for the period, then the tenant also may recover up to 25% (but no more) of the additional expense from the landlord.
Eviction
In Arizona, eviction actions are called “special detainer” actions (A.R.S. § 33-1337). A landlord may undertake a special detainer action if and when (1) a tenant violates one of the tenant’s obligations (such as the obligation to pay rent on time) and (2) as a result of this violation by the tenant the landlord wishes to retake possession of the dwelling.
For more information about special detainer actions (including the reasons why a landlord may seek to have a tenant evicted, how the eviction process works, and when and how a tenant may fight an eviction), please see the separate article on this website entitled “Evictions”: [link to article here].
Domestic violence and ending a lease
Under Arizona law (A.R.S. § 33-1318), a tenant who is a victim of domestic violence may terminate a rental agreement without penalty. The tenant must provide her/his landlord with 30-day written notice (either delivered by hand or sent by registered or certified mail) requesting termination of the rental agreement. Included with this letter must be one of the following:
1. a copy of any order of protection that has been issued to the tenant who is a victim of domestic violence (The landlord may also request a receipt or signed statement that the order of protection has been submitted to an authorized officer of a court for service.) OR
2. a copy of a written departmental report from a law enforcement agency that states that the tenant notified the law enforcement agency that the tenant is a victim of domestic violence
The tenant may terminate the rental agreement pursuant to A.R.S. 33-1318 if the actions, events, or circumstances that resulted in the tenant being a victim of domestic violence have occurred within the 30 days immediately preceding the date on which the tenant gives written notice to the landlord (unless the landlord voluntarily waives this requirement).
As long as the tenant meets these requirements and subsequently vacates the rental unit, the tenant will no longer be liable for future rent and may not be charged early termination penalties or fees.
Military orders and ending a lease
Under provisions of the federal Servicemembers Civil Relief Act (50 App. U.S.C.A. § 535), a tenant who is a military member and receives either Permanent Change of Station orders or orders deploying him/her for at least 90 days may terminate a rental agreement without penalty. The military member must provide his/her landlord with written notice as well as a copy of the orders. These documents must be either delivered in person or sent to the landlord by certified mail, return receipt requested. These provisions also apply to any of the military member’s family members who have responsibility under the lease. The military member who is moving or being deployed remains responsible for the costs of any reasonable repairs to the dwelling beyond ordinary wear and tear.
On 5/1/09
Melanie said
I am a landlady and have been for 30 years - also I am a realtor. I am often appalled at the stories I hear of bad landlords. Some of the things they do or not do are just unconsionable. The Landlord/Tenant act is your friend - it is fair law.
On 10/8/07
Laurel said
I also have a serious scorpion problem. My husband has already been stung and we incurred a hospital bill because of it and we have an 18 month old son who constantly has scorpions around him in his play area and where he sleeps. What can we do?
On 10/6/07
Nancy said
my landlord never gave me electric bills for 6 months and is now suing me the amount plus costs? What can i do. I did ask manager each month about the bill
On 8/22/07
steph said
I have a serious scorpion problem also. I need to break my lease what can we do
On 8/10/07
MICHELLE said
I MOVED IN TO LAS MONTAÑAS APTS. ABOUT 6MONTHS AGO AND I HAVE BEEN TRYING TO GET THEM TO FIX TO FIX THE APPLIENCES THAT ARE LISTED ON THE LEASE THEY WILL NOT HELP , CAN I TERMINATE THE LEASE?
I live in a rental home. The A/C went out, the owner was notified, as well as management company, it's been 6 days and still not fixed. I went and purchased on day 2, 3 fans and a portable A/C unit, I have lost alot of fruits, pantry items too! The heat has also caused my laptop to stop working and it's so hot in the house to cook, we have been purchasing fast food, can I legally demand reimbursement for these things from the owner ?
Prior to signing the current lease I have, I paid the owner directly. I signed a contract with an agent in April and now the owner claims I did not pay for Jan., Feb., or March. Now the agent is adding $2,700 for those three months. Can she add on fees to my current contract if those were fees I paid before signing with her?
The duplex I live has no heating, when i signed the agreement there wasn't anything said it wasn't working. Does owner need provide heating to all the residents here? I have three small kids and it's too cold, especially with tile flooring.
I returned part of my tenants deposit because their dog wet on the carpet. We took pics and the carpet person said it was pet urine. My question is how long do I have to give the tenant to cash the check before I can stop payment? It has been over a month since they received it.
My family has been living at our location for over 3 years. We just asked to renew our lease a few months ago. As we were going through the house to see what needs to be fixed and repaired, my wife and I admitted that a few things is our responsibility. Other things I feel should be our LL. We had someone say that who ever done the tile did a bad job, and that the kitchen needs to be replaced. That was why about 9 tiles cracked. The refrigerator is over 15 years old and she wants us to buy a new one. We told her about the garage door breaking. Her excuse that she had to pay over $1200 for this
I'm 63 and pay rent and have a lease in a senior apartment. The landlady is allowing the tenants next door have their non-senior daughter and 2 grandchildren live next door for free for a year and on top of all the chaos and noise from the kids and extra friends and family constantly coming and going this is not the senior living that the landlady advertised when i signed a lease. and to make matters even worse the woman with the 2 kids is a convicted thief . allow the tenants have open mailboxes which makes it extra stress. i try talking to the landlady for a yr. and im being ignored. help!
A pipe busted and flooded my apartment. It's been 2 weeks and they still have fans blowing and a humidifier. I'm pretty sure I see mold in walls and our manager is denying. I took videos. Also, I have an srp box that I load money on for electricity. I use $45 a month. I've already spent $100 in less than 2 wks in electricity cause manager said fans have to stay on 24hrs and it's my responsibility to keep electricity on or they will get lawyers involved. I can afford to keep putting electricity. I've been out of my home almost 2 weeks. Please help.
I am renting a home and we are responsible or pest control but we have found 5 scropins in 3 weeks I took pictures and sent them to our landlord are they responsible to do anything? I am from Wisconsin and have no clue about this problem they claim they have never had this issue. I also have young children whom live with me.
My rent is 650 a month now my landlord is trying to charg $810 when there is five weeks in a month is she allowed to do that
My family and I are moving from out of state to Arizona. Upon move in, we discovered the house AC was broken. Other repairs were not complete on the house - blinds not installed, shower doesn't work. We have had to pay to stay in a hotel for multiple nights. The property managers are not helpful and do not feel our case is urgent.